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FAQ

For Purchasing Customers:

 

Do you ship internationally?

We LOVE selling internationally and have been doing so for many years. Most international orders will ship via FedEx International Economy and arrive to your shipping address within 5 days.  If you prefer another method, please write to us prior to completeling your purchase. In placing a purchase you agree to and understand that the carriers shipping and delivery of your item may take up to 30 days to arrive. Import duties, taxes, and customs charges are not included in the item price or shipping cost. Please check with your country's import office to determine what these additional costs will be prior to bidding or buying. We will not falsify any documents by listing your items on customs as a gift or for less than you actually paid for the item. Please DO NOT ASK.

 

When can I expect my order to ship?

We ship all orders within 24 hours except on Saturday & Sunday. All weekend orders & orders placed after 2 PM CST will ship on Monday.

 

What is your return policy?

Most items can be returned within 30 days of arrival for a refund less shipping cost.

 

How should I package my return?

Your return should be packaged exactly as you recieved it to be eligible for a full refund. 

 

Is your website secure?

Yes.

 

What payment types do you accept?

There are many payment options available to you at checkout. 

 

How long do I have to cancel my order?

We ship very quickly. Most orders enter processing within 30 minutes of checkout.